Kohls employs very aggressive strategies to combat shoplifting. Due to these strategies there are many arrests and prosecutions which result from incidents allegedly involving retail fraud. There are a number of policies and procedures that Kohls undertakes to protect the store property and deter theft.
First, Kohls is very determined to prosecute persons who they catch shoplifting. The reason for this is to protect their merchandise and to deter people from stealing from Kohls. Kohls loss prevention employees are willing to testify at court, when necessary, in support of a shoplifting prosecution. Kohls ban the people they catch from shopping in their stores, and seek civil damages as well (usually in the amount of $200).
Second, the sales associates at Kohls are trained to interact with customers, and to report suspicious conduct to loss prevention. The stores are usually pretty well staffed.