Retail fraud is a common offense that is regularly prosecuted. Because shoplifting affects the profitability of stores, owners and corporations have taken steps to combat theft. Many stores employ a combination of manpower, technology, and aggressively prosecuting offenders as a means to address this issue.
The manpower that is used for larger chain stores is primarily in the form of asset protection (also called loss prevention). Asset prevention are trained to detect shoplifters based upon their mannerisms or based upon keeping track of persons that have been suspected of stealing from the store in the past. There is also the use of customer service to actively engage the shopper (“is there something I can help you find”) to create an impression that the shopper is being watched. Employees try to keep track of how many items are taken into dressing rooms, and to inspect dressing rooms to look for evidence of theft such as removed sensors, removed price tags, and missing items. Many larger stores also have greeters or persons that verify receipts before the customer exits the store.
Technology can be in many forms. The obvious technology are closed circuit television cameras and sensor detection devices. Other forms of technology include store designs that eliminate or reduce blind spots.